System Live
4,200,847 emails sent

Feedback that lands
before luggage does.

Pulse fires personalized post-trip emails the moment a traveler's plane touches down — turning fresh memories into TripAdvisor reviews and NPS scores before the hotel lobby fades.

38%
Avg response rate
12s
Median send delay
47
Integrations

No credit card · Setup in 8 minutes · First 500 sends free

12s
Send Delay
median
71%
Open Rate
avg
38%
Click-thru
avg
Platform Comparison

See exactly what you're
leaving on the runway

Every row is a gap between your current process and what Pulse delivers automatically.

Metric
Pulse
← You are here
Manual Emails
Generic Survey
No Follow-Up
Avg. Response Rate
Completed feedback per send
38%
4–6%
8–12%
0%
Time-to-Send
Delay after trip completion
12 seconds
1–3 days
Manual trigger
Never
Personalization Depth
Per-traveler context in message
Name · Route · Stay · Dates
First name only
Name + property
None
Integration Count
Native platform connections
47 integrations
0
3–8
0
TripAdvisor Routing
Auto-direct 5★ reviews
✓ Automatic
✗ Manual link
✗ Not available
✗ None
Cost Per Response
All-in cost per data point
$0.04
$2.80
$0.90
∞ (lost data)
Real-time Dashboard
Live NPS + sentiment feeds
✓ Included
✗ Spreadsheet
Partial
✗ None
Telemetry · Real-time

Numbers from the live system

Every metric is pulled from production. No projections, no estimates.

Live
0.0M
Feedback Emails Sent
Across all operators
Live
0%
Avg. Response Rate
vs 4% industry benchmark
Live
0s
Median Send Delay
From wheels-down to inbox
Live
0
Native Integrations
PMS, OTA, review platforms
Live
0.00%
Uptime SLA
24 months running
Live feed
FCO → MXP · 14 emails triggeredCoral Beach Resort NPS: 74 (+3)Response #4,200,847 loggedMaldives cluster: 89% open rate todayNew workflow: Lisbon Hostel Co. activatedTripAdvisor route: 23 reviews sent this hour
Operator Stories

From the field

Real operators. Real numbers. No marketing fluff.

Boutique Hostel Chain · 6 properties

"Before Pulse, our follow-up emails went out three days after checkout — by then guests had mentally moved on. Now we're in their inbox before they've collected their luggage. Our TripAdvisor ranking went from #31 to #8 in Lisbon within 90 days."

Mariana Fonseca, Operations Director at Chiado Collective, a boutique hostel chain in Lisbon
Mariana Fonseca
Operations Director
Chiado Collective · Lisbon, Portugal
#8
TripAdvisor Lisbon
Dive Tour Operator · 12 time zones

"We run liveaboard dive trips across twelve time zones. Coordinating post-trip surveys used to require a dedicated VA. Pulse replaced that entirely — and our NPS jumped from 52 to 71 because we're catching guests while the ocean is still in their hair."

Rajan Krishnamurthy, CEO of AquaVenture Expeditions, a Maldives-based dive tour operator
Rajan Krishnamurthy
Co-founder & CEO
AquaVenture Expeditions · Malé, Maldives
+19
NPS improvement
MF
RK
SL
AO
Joined by 840+ hospitality operators
Hotels · Tour ops · Airlines · Hostels
4.9/ 5.0 avg rating

Everything in one platform

Personalized emails fire 12 seconds after wheels-down, triggered by real flight data.

Free tier · No credit card

Launch your first
campaign free

Connect your PMS, set your trigger rules, and watch personalized feedback emails fire the moment your guests land. First 500 sends on us.

Personalized emails in 12 seconds flat
TripAdvisor + Google routing built-in
Live NPS dashboard from day one
No engineering required — setup in 8 minutes
1
Your details
2
Your setup

No credit card. Free forever up to 500 sends/month.